Products sold at Howards include guarantees that cannot be excluded under Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You warranty period is stated on the product and activated from the date of purchase. You are entitled to claim as long as the product is used for its normal intended purposes. If you believe the product purchased does not perform as expected, return the product to any Howards store in Australia, together with the original receipt and proof of purchase in order to make a claim.
For further information regarding consumer rights and guarantees, refer to the ACCC website: